iDental is excited to announce that our office has reopened for all treatments and procedures. Not only are we thrilled to reopen, we’re also proud to announce that we’re expanding our options for patients and starting up with additional infection prevention protocols in place.


Safety and Sanitation Protocols

Most importantly, as shelter in place regulations begin to lift across the country and we re-enter a post-COVID-19 world, our patients’ and staff members’ health and safety continue to be top of mind. To ease any concerns you may have, we’d like to be transparent about sanitation standards in the healthcare space. Our practice has always adhered to infection prevention protocols set by OSHA, the ADA, and the CDC. These standards include:

Regular hand washing: 

  • Before and after treating a patient
  • Before putting on gloves and immediately after removing them
  • After touching any potentially contaminated surfaces or equipment
  • Using soap and water for visibly soiled hands instead of alcohol-based hand sanitizer

Use of personal protective equipment: 

  • Wearing gloves, masks and eyewear while treating patients
  • Using new gloves for treatment of every patient
  • Removing personal protective equipment before leaving the work area

Using proper respiratory and cough etiquette: 

  • Covering mouths and noses when coughing or sneezing
  • Coughing or sneezing into the elbow
  • Using and disposing of tissues
  • Sanitizing hands after exposure to respiratory secretions

Use of sterile instruments and devices: 

  • Disinfecting and sterilizing reusable dental equipment before use on another patient
  • Keeping manufacturer’s reprocessing instructions readily available for trained team members
  • Wearing appropriate PPE when handling and reprocessing equipment
  • Using monitors to ensure effectiveness of sterilization
  • Maintaining sterilization records in accordance with state and local regulations

Cleaning and disinfecting surfaces throughout the operatories and office:

  • Establishing policies and procedures for routine cleaning and disinfection of surfaces
  • Using barriers for hard-to-clean surfaces
  • Cleaning and disinfecting surfaces that are not barrier-protected
  • Using EPA-registered disinfectants or detergents that are suitable for health care settings

If you or anyone in your household has had the following symptoms within the last 14-21 days, please call our office at (704) 632-9922 prior to scheduling your next appointment:

  • Fever or chills
  • Shortness of breath or difficulty breathing
  • Cough or sore throat
  • Flu-like symptoms, such as gastrointestinal upset, muscle pain, headache 
or fatigue
  • New loss of taste or smell

In addition to adhering to these standards, we will also take measures to ensure social distancing regulations can be respected in our practice so that all patients feel comfortable receiving care.

Schedule Your Appointment

If you have any questions or to book your next appointment, schedule online or contact our office at (704) 632-9922.

We’re so happy to be open again and can’t wait to see all your beautiful smiles.

The iDental Team

Call Us

(704) 632-9922



Mon-Wed 7:30-5:00p
Thur – 7:30-2:00p


1315 East Blvd, Suite # 260
Charlotte, NC 28226

*We accept all insurance, but we are in network with the following: 

delta dental